File doesn’t met requirement/artwork problem and you cannot resend the printable artwork and you request to cancel
After you place the order but the order hasn’t been processed yet For all cancelled orders, the money can only be returned to the website funds can be used for the next order, and cannot be refunded to the bank account.
The order item has gone out of stock.
We will only accept return requests if
We delivered the wrong products to the customer due to our mistakes, you may return to exchange or we will assist to provide solution, refund is non permitted.
We will NOT accept return requests if
Printing outcome not perfect, got lines, colour drops, dirt, stained with ink, etc
Finishing outcome is not perfect, most of the finishing is cut and glued by hand, like joining, and cutting all will not be perfect, so cannot be 100% perfect.
